WebNov 7, 2024 · The customer effort score (CES) measures consumer satisfaction levels by quantifying how easy customers find it to interact with your brand. They're normally deployed directly after an interaction ... WebFeb 24, 2024 · To apply a CSAT Survey to your Call Center, head to your Admin Settings at Dialpad.com Navigate to Office Select Office Settings Select Call Center Surveys Select the drop-down Options menu Options Select Apply to Call Centers and select which Call Centers will use the survey CSAT Analytics

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